Privacy policy — what we collect when you order
Last updated: 2026-10-10
What we collect
Name, email, shipping address and order contents when you buy. Payment card details are handled by Stripe and never reach our servers.
Why
To produce and ship your order, send the receipt and tracking number, handle returns, and answer your messages. Google Analytics-style measurement is not installed.
Who sees it
Our print and fulfilment partners, our payment processor (Stripe) and our email provider — only what is needed to complete the order.
Cookies
One cookie only: a random identifier that lets the site remember your cart between pages. No advertising or analytics cookies are set, and nothing is shared with an ad network.
How long we keep it
Order records are kept as long as tax and accounting rules require. You can ask us to delete everything that is not legally required to keep.
Your rights
Write to contact@innotech-it.fr to get a copy of your data or have it deleted. We answer within 30 days.
Security
The site is served over HTTPS. Card numbers are entered directly into Stripe's form and never reach our servers or our database — we only receive the confirmation that a payment succeeded.
Order emails
We send three messages per order: the confirmation, the tracking number, and a receipt. There is no newsletter and no marketing list to unsubscribe from — if you write to us, that thread is the only thing you will receive.
The services we use
Three providers touch your order data: Stripe for card payments, Cloudflare for hosting and delivery of the site, and our email provider for the order confirmation and tracking messages. We do not sell data, and no advertising network is installed on this site.
Questions about this policy
If you want to know what we hold about you, or you want it deleted, write to us and say so plainly — you do not need to use a particular form of words. We answer within 30 days.
Changes to this policy
If this policy changes, the date at the top of the page changes with it. The version published here is the one that applies to your order.
Your choices
You can ask what we hold about you, ask for a copy, ask for a correction, or ask for everything that is not legally required to be deleted. One message to the address in the footer is enough; you do not have to justify the request or name a legal right.
Note what cannot be deleted: the invoice and order record that tax and accounting rules require us to keep. Everything else — the message you sent, the tracking updates, the marketing contact you never signed up for in the first place — goes. In practice we hold the minimum: an order is a name, an address, an email and a list of what was printed.